Where’s your freight?
Enter the PRO or bill of lading number and where it’s going. Any hour, no account needed.
Or text the number to Donna at (226) 741-0298 and she’ll tell you where it is.
Held at the Blue Water Bridge
ETA Wed 7:51 p.m.5 h after the promised 2:51 p.m.
Donna: Customs asked for the commercial invoice at 11:52 p.m. Holds like this usually clear in two to six hours, and I’ll text you the moment it moves.
Every freight bill, checked against what you agreed to pay
Donna reads each carrier invoice and checks it against the quote, your contract and the bill of lading. When something’s wrong she drafts the dispute with the evidence attached; one of our auditors approves it before it goes to the carrier. The credit comes back to you.
- Rates and discounts
- Reclassification and reweighs
- Accessorials nobody ordered
- Fuel surcharge tables
- Duplicate bills
- Currency and units
Companies that audit their freight spend typically find savings of up to 10%.
| Charge | Billed | Audited |
|---|---|---|
| Linehaul Reclass, reweighBilled at class 85 and 4,210 lb; shipped as class 70, 3,840 lb | 1,548.90 | 1,186.00 |
| Fuel surcharge, 28.4% Knock-onFollows the inflated linehaul | 439.89 | 336.82 |
| Liftgate delivery | 95.00 | 95.00 |
| Inside delivery Not orderedNot on the bill of lading or the quote | 145.00 | 0.00 |
| Customs (PAPS) fee | 45.00 | 45.00 |
| Reweigh fee Not supportedNo scale ticket | 35.00 | 0.00 |
| Total, CAD | 2,308.79 | 1,662.82 |
Disputed with the quote, the bill of lading and the missing scale ticket attached.
CAD645.9739% over the quoteWhat should it cost?
Before you book, Donna works out what a shipment should cost: from your contract if we have it, our rate card by lane, this week’s market range and this week’s diesel price in Canada and the US. Check a carrier’s quote against it, or budget the month ahead.
TruckTracker.ai doesn’t book loads. You book with your carriers as you do today.
Ask Donna, any hour
Donna is our AI assistant. She knows your shipments, carriers and contracts, the same on the website, by text and on the phone, and she pages the on-call coordinator when a person is needed.
- Text her
- (226) 741-0298A PRO, BOL or PO number is enough. Send a photo of an invoice.
- Call her
- (226) 741-0298Ask out loud, at two in the morning if that’s when it matters.
- A person
- Ask for one, or Donna decides one is needed and pages the on-call coordinator with the whole story.
Where’s PO 88213? It was supposed to cross at Ambassador tonight.
PO 88213 is Northbound PRO 4471-209114. It reached the Ambassador Bridge at 11:52 p.m. and is held for a customs document check. Holds like this usually clear in two to six hours. The new ETA in Columbus is Sunday about 4 p.m. I’ll text you when it clears.
Our receiver needs to know. Can someone call me?
I’ve paged the on-call coordinator with everything above. They’ll call you at this number shortly.
Getting started
It starts with a free sample audit, so you see what we find before you sign anything.
Send a few invoices
Drop them into the chat, or text Donna a photo. She audits them on the spot, free.
See what she found
Donna audits each one, line by line, with the reason and the evidence for every finding.
Agree how it works
Someone from TruckTracker goes through the findings with you and agrees the contract and the fee.
Connect
Forward invoices to your audit address, send your contracts and rates, and choose your alerts.
Pricing
Each contract uses one of these or a mix, with no long-term commitment. Every month’s fee statement shows how the fee was worked out.
A share of what we recover
Paid only from money we get back for you.
A flat fee
For a set number of invoices and shipments each month.
A fee for each invoice
For every invoice audited, whatever it finds.